Counselling and Supervision Services available wherever you are in Australia
Evidence-based counselling for individuals, clinical supervision for counsellors, and professional supervision for the broader workforce Australia-wide in English and Spanish Our ServicesContact UsCounselling & Supervision Services Australia-wide
At SCSS we provide two core services across Australia: Counselling for individuals 18+ and Supervision for practitioners and the broader workforce. Our Counselling Services are tailored for adults, couples, and families aged 18 and over, including NDIS participants and employees accessing EAP counselling. Beyond the therapy room, we offer Professional Supervision for both clinical and non-clinical roles, supporting counsellors and therapists, alongside frontline workers, case managers and support staff. Whether you are seeking personal growth or professional resilience in a high-pressure role, we are here to provide a safe and supportive environment for you to be heard.
All our Counselling and Supervision Services are delivered online or by phone across Australia, giving you the flexibility to connect from the comfort of your own space. Our approach is founded on ethical standards and professional practice, ensuring that you are treated with dignity and respect. We invite you to experience a safe space built on respectful working relationships, where your wellbeing and professional development are are supported with genuine care and practical expertise.
We are Sound Counselling & Supervision Services, where we do it all for a sound mind!
Counselling Services
Having a loaded mind, a heavy heart, going through a stressful time or not sure what to do?
Our counselling services provide a safe and confidential space to explore emotional, psychological, relational, and life challenges. Sessions are client-centred and tailored to your needs, values and goals.
A Space Where You Can Slow Down and Be Heard
Life can feel overwhelming at times. Stress, worry, low mood, self-doubt, depression and uncertainty can make it hard to think clearly or know what to step to take next. At SCSS, we offer a safe and supportive space where you can talk openly, make sense of what you are experiencing, and reconnect with your own strengths. You don’t have to have everything figured out before reaching out; we meet you where you are and support you as you move forward at your own pace.
Counselling Services We Provide:
- Individuals 18+
- Couples Counselling
- Family/Parenting
- NDIS (Therapeutic Support 0128)
- Christian Counselling
- EAP Counselling
Supervision Services
Our supervision services are designed to help you reflect on workplace dynamics, strengthen ethical decision-making, and gain clarity and confidence in your role. All supervision services are delivered online and over the phone across Australia, allowing you to access professional support from your own space.
To cater for the diverse needs of the Australian workforce we offer two types of supervision:
- Clinical supervision for counsellors and therapists focusing on therapeutic practice and their, their clinical work and much more.
- Non-clinical supervision for the broader workforce such as: support workers, case managers, mentors, business owners, frontline workers, operational and administrative staff, including reception, clerical and office-based workers who play a vital role in service delivery.
Our Commitment To You
Whether you receive our counselling or supervision services, at SCSS we focus on building a safe, respectful and collaborative working relationship where you feel heard, understood, supported, and able to speak openly. Our work is guided by professional and ethical standards and tailored to your needs, values and goals.
We will:
- Listen carefully and respectfully
- Provide a safe and confidential space to talk
- Work collaboratively at a pace that suits you
- Respect your values, boundaries, and lived experience
- Use ethical and transparent practices
- Use evidence-informed and strength-based approaches
- Work within trauma-informed and attachment-aware frameworks (for therapy)
Support When You Are Ready
Whether you are navigating personal challenges, needing support with your mental wellbeing, or seeking professional supervision, you do not have to work through it alone. Working with the right support can help you gain clarity, strengthen coping strategies, develop professional growth and move forward at your own pace.
We are here to listen, because at Sound Counselling & Supervision Services we do it all for a sound mind!
Our Foundation
Our Vision:
To create a safe, supportive, ethical, and professional environment where the emotional and mental wellbeing of individuals is supported to navigate their life’s challenges, and where practitioners and personnel have a dedicated space to reflect and grow in their roles – all while encouraging the development of a sound mind.
Our Mission:
To provide ethical and professional counselling and supervision services that are accessible, person-centred and delivered via secure online and phone-based platforms, that are grounded in respectful relationships and the promotion of a sound mind.
- To Individuals: We provide counselling services that support your general wellbeing and assist you in managing life matters effectively.
- To Practitioners and Personnel: We provide supervision services that offer you with a safe and structured environment to reflect, make informed decisions, and work more effectively in your role.
Our Values:
- Care – being attentive, present, and respectful towards your unique journey
- Hope – supporting you to recongise possibilities and move forward at your own pace
- Integrity – working ethically, honestly and within professional standards
- Respect – respecting your experiences, beliefs and boundaries
- Truthfulness – communicating openly, clearly and responsibly
“A Sound mind is not one that is free from challenges, but one that makes the space to navigate them”
About Us
Dinah Silvana Guerra
Director, Counsellor & Supervisor
Sound Counselling and Supervision Services Pty. Ltd, where we do it All For a Sound Mind
BSc, BTh, MCouns, ACA College of Supervisors
Dinah Silvana Guerra, known as Silvana, is a bilingual Practitioner deeply committed to walking alongside individuals as they navigate their unique life journeys. Known for her down-to-earth and sincere approach, she provides a steady, consistent presence that allows clients to explore their innate resilience and reclaim a sense of agency. By fostering a genuine and secure therapeutic relationship – often balanced with a warm sense of humour, Silvana assists individuals in exploring practical solutions and goals, empowering them with new perspectives and tools to respond to their life matters with greater awareness.
Silvana is the founder of Sound Counselling & Supervision Services Pty Ltd, bringing over 15 years of counselling expertise and over 7 years of experience providing clinical supervision within a non-government organisation. As an ACA Level 4 Counsellor and a registered member of the ACA College of Supervisors, she upholds high professional and ethical standards.
Beyond the Therapeutic Room
Outside of her clinical work, Silvana strives to maintain a balanced life. She enjoys her time in the kitchen experimenting with new recipes, as well as in the garden cultivating growth. Silvana deeply values her quiet moments of reflection in the morning; alongside the time she spends entertaining and sharing food with family and friends. Her pursuit of cultivating a sound mind is rooted in these experiences of connection, reflection, and being open to personal growth. Whether she is in the garden or enjoying a meal with loved ones, she embodies the principle of holistic wellbeing – a value she carries into her collaborative work with both clients and supervisees.
Professional Background & Standards
To ensure the highest standard of ethical and evidence-based practice, Silvana combines advanced academic training with active, annual registration with the Australian Counselling Association (ACA).
Academic Foundation
- Master of Counselling (AQF Level 9)
- Bachelor of Science & Bachelor of Theology
- Advanced Qualifications in Professional Supervision
Professional Memberships & Regulation
- Level 4 Member: Australian Counselling Association (ACA)
- Member: ACA College of Supervisors
“Embrace life challenges with a hopeful mindset and a proactive attitude, knowing that a sound mind supports your capacity to reach your potential”